Getting Started:
Question: How do we get started?
Answer: We’ll schedule a convenient time to get together and discuss your individual needs. We’ll ask a few questions, determine what options will work best for you, then we will select your cooking session. It’s as easy as that!
Question: How do I contact Café Van Go?
Answer: There are two ways…email at menutrust@cafevango.com or by phone at 417.294.4171. (see Contact Us page)
Meal Preparation:
Question: How will my meals be packaged?
Answer: CVG Classic Service Entrees and side items are comprised of four servings. For client convenience, they are packaged to serve two persons per container, and are labeled with proper thawing and reheating instructions. If single serve containers are requested, there is $15 container up-charge to cover the additional packaging materials.
Question: Thawing? I’m not a fan of frozen foods!
Answer: No worries! Our FRESH AND FAST Weekly Service was designed with you in mind! With CVG preparing your meals once a week, you will experience unlimited menu options. Under refrigeration, items retain their structural components. Therefore, texture, consistency, etc. are not compromised by temperature. Delicate items, such as seafood, retain their original deliciousness. These meals require minimal reheating, and are designed for consumption within four days of preparation. Your wish will be your dish as we personalize your entrees and side items.
Question: Where are these entrees prepared?
Answer: We have a licensed, inspected, commercial facility that we utilize. Our Executive Chef is ServSafe Certified, and the entire CVG ensemble hold current Food Handler Cards.
Question: Where do I pick up my meals?
Answer: Your meals are delivered to you the day they are prepared. On your initial consultation, we will determine the date of your cooking session. On that selected date, we prepare all of your items, package and chill them, then deliver them to your specified delivery location.
Special Requests:
Question: I’m dieting. How can you help me?
Answer: We are happy to assist you with any Physician recommendations, including Portion Control, Low Fat, Low Sodium, Low Carbohydrate Plan and Diabetic eating plans. During your consultation with us, we will go over your current goals. And as YOUR Personal Chef, we will adjust your dishes to address and meet those specific needs.
Question: Can I use the service part time?
Answer: Certainly! Our clients frequently choose our Classic Service, where we cook for them once a month. You select four entrees, to which we carefully match four appropriate side dishes. You utilize those meals when you are short on time, short on creative "what’s for dinner" ideas, or when you simply need a break from the kitchen. In any case, you will find yourself with several hassle free dinners to use at your convenience.
Question: Can I order a single meal?
Answer: Our service is designed to offer four or five entrees per cook session. Therefore, we are not able to accommodate single meal orders. This arrangement allows for us to provide all of our clients with delicious, wholesome foods, in addition to convenience, expedient service, and unsurpassed value. We invite you to explore our FAMILY MEALS, which offer select Entrée and Side Items in a single meal format.
Question: We’d like to host a dinner party. Can you give us some ideas?
Answer: When thinking about entertaining in your home, we have the ultimate solution. Themed DINNER PARTY MENUS eliminate the task of planning menus, though we will be happy to custom design one to fit your specific occasion. With CVG cooking for you, you need only to relax and enjoy your guests.
Question: Can we give the gift of Café Van Go services?
Answer: By purchasing a CVG Gift Certificate, you can rest assured that the recipients will be receiving a useful gift that can be customized to their exact needs. Available for any CVG Package Option, Gift Certificates are thoughtful, convenient, and always taste good!
General:
Question: Can I order extra side dishes, breads, or desserts?
Answer: Of course! We have many options available to you, including fresh salads, soups, bakery items and decadent desserts. Available with the purchase of any CVG meal plan, check out our current MENU. It lists all available items and costs.
Question: What about the kids? They don’t like anything!!
Answer: Oh, but now they will! We have kid-friendly items available to supplement your menus. Hand made Chicken Bites, Ham and Cheese Pockets and Make Your Own Pizza Kits will satisfy even the pickiest among them! Available with the purchase of any CVG package, our CHILDREN’S OPTIONS are not only wholesome and preservative free, they are completely affordable.
Question: Okay, I want the service! Is this something I can afford?
Answer: It’s interesting to note that an average family of four spends in the vicinity of $375 per week between perishable and convenience food items and eating at outside food establishments. In addition, studies show that we lose nearly 18 hours per week shopping, planning, driving, cleaning, and sitting in restaurants. When we calculate caloric intake (a standard sit down restaurant meal may have over 1,500 calories and a typical burger meal will yield at least 1,200 calories), we must ask ourselves…what price tag can we place on our health? As we compare the convenience, wholesomeness and variety of Café Van Go meals, it becomes clear this service is both needed and affordable. You too may experience what our clients frequently tell us – they find they are saving additional money since they spend less time in grocery stores. Pricey, fat laden convenience and snack foods like chips, sodas, and other impulse items no longer wind up in their carts.
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